What is Spiceworks cloud?The Spiceworks Cloud Help Desk is integrated with Inventory online, making it easy to track your devices and document your actions and progress on them.
Is Spiceworks going away?Its just come to our attention that the “legacy” spiceworks desktop applications (for on prem) will be “end of life” by the end of the year. After June 30th, version 7.5 will be unavailable to download and by the end of the year, the product will be fully end of life and no longer maintained.
Is Spiceworks cloud help desk secure?And as far as AWS, Azure and others are concerned, Spiceworks does not document their cloud security nor their handling of customer data in these public clouds. This person is a verified professional. Verify your account to enable IT peers to see that you are a professional.
What does Spiceworks software do?Spiceworks is a free cloud-based help desk and network monitoring solution designed specifically for systems administrators and IT professionals. The solution helps in managing tickets raised by clients, providing customer support via multiple channels and tracking agent’s’ performance, among others.
What is Spiceworks cloud? – Additional Questions
How many companies use Spiceworks?
We have data on 8,054 companies that use Spiceworks. The companies using Spiceworks are most often found in United States and in the Computer Software industry. Spiceworks is most often used by companies with 50-200 employees and 10M-50M dollars in revenue.
How Safe Is Spiceworks?
The only information that comes back to SpiceWorks is mentioned in the Privacy policy (See below), so Spiceworks will be behind all of your firewalls, web filters, proxies, etc, just like any other machine on your network Any data sent to SpiceWorks is sent through SSL and is very secure.
How do I use Spiceworks help desk?
Why is Spiceworks free?
Spiceworks software is free because it’s ad supported, and those ads can become annoying. Remove all ads with the Spiceworks My Way plan, which is $45 per month or $495 per year.
What is Spiceworks desktop?
Spiceworks IT Desktop. 1.0 is an advertisement-supported Windows application aimed at the SMB. market, designed to perform inventorying and basic monitoring of LANs. As. Spiceworks defines it, an SMB has 250 employees or less, which is important to remember.
What is Spiceworks agent?
Spiceworks Agent is a program developed by Spiceworks. The most used version is 7.0. 6.0, with over 98% of all installations currently using this version. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager.
Who makes Spiceworks?
The company was founded in January 2006 by Scott Abel, Jay Hallberg, Greg Kattawar, and Francis Sullivan to build IT management software. Spiceworks is an online community where users can collaborate and seek advice from one another, and also engage in a marketplace to purchase IT-related services and products.
Does Spiceworks have an app?
Get ready to take Spiceworks on the go with iOS and Android apps. These apps give you easy access to the Cloud Help Desk on your phone, allowing you to take IT mobile.
How do I deploy Spiceworks agent?
How to: Deploy Spiceworks Agent
Step 1: Be sure you are using Spiceworks 6.0 or higher.
Step 2: Download the Remote Agent.
Step 3: Configure Spiceworks Agent Settings.
Step 4: Download the Free Version of PDQ Deploy and Install It.
Step 5: Connect Spiceworks to PDQ Deploy (optional)
Step 6: Create a Target List.
How do I deploy spiceworks agent via GPO?
How to: Deploy the Spiceworks Desktop Agent Using GPO (8.0 Beta)
Step 1: Choose how you want to deploy.
Step 2: Create a Group Policy Object (GPO) for the agent.
Step 3: Edit the GPO to include who to distribute the Spiceworks agent to.
